Frequently Asked QuestionHow do I sign in to OpenWater?

Beginning 12 October 2021, sign in to the OpenWater platform (https://src.secure-platform.com/) will require you to use your SRC.org credentials.

We want to improve and simplify your sign in experience for all our SRC applications, so now you only need to use your SRC.org credentials to access OpenWater and SRC.org.  

A screen capture showing the sign in fields for OpenWater

Existing OpenWater Users

You must have an account at SRC.org.

Sign in steps

  1. Go to OpenWater src.secure-platform.com/a/ or the URL sent by SRC Staff.
  2. Click Sign In with SRC at the top, left side of the page.
  3. Enter your SRC.org email and password.
  4. You should be redirected to the OpenWater Home page or the URL you entered in the browser.

Why can’t I change My Profile in OpenWater?

You will not be able to change your profile from OpenWater, instead you will need to make your changes on SRC.org.

Each time you sign in to OpenWater, your OpenWater Profile will be updated with the information from your SRC Profile on SRC.org.

Note: If your SRC.org and OpenWater emails are different, a duplicate OpenWater Profile will be created. Please contact SRC webmaster if you would like your OpenWater profiles to be merged.

If it’s been a year since you renewed your SRC.org account, you will be blocked from accessing the website or OpenWater until you have completed Account Renewal.  

New OpenWater Users

I don't have an OpenWater account. What do I do? 

You no longer need to create an OpenWater account; you just need an SRC.org account.

  1. Go to the SRC website www.src.org
  2. Click Register at the top, right side of the page.
  3. Complete the Account Registration process.
  4. Proceed to OpenWater and use your email address and password to sign in. 

Why can’t I create an account in OpenWater?

Since we are using SRC.org credentials for all our applications, you will use SRC.org for all account related actions.

Having Problems?

Why do I need to use my SRC.org credentials to sign in to OpenWater?

We want to improve and simplify your sign in experience for all our SRC applications, so now you only need to use your SRC.org credentials to access OpenWater and SRC.org. 

Please pay close attention to the Sign In page you are using. OpenWater will ask you for your email address, not your SRC.org username. 

I am blocked from signing in SRC.org and OpenWater

If it's been a year since you accepted the SRC User Agreement on SRC.org, you will be redirected to the Account Renewal page on SRC.org. Complete the Account Renewal and you should be redirected back to OpenWater.

Why do I need to sign in what seems like twice to complete Account Renewal?

If you sign in to OpenWater and it’s time to renew your account, you will need to sign in to SRC.org which is separate from OpenWater to renew your account.

I can’t sign in to OpenWater using my new credentials

After creating your account, you may need to wait a couple of minutes for your information to sync before you can sign in to OpenWater.

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